Parent Services

How Can We Help You? Child Care Resource and Referral (CCR&R) is all about service to parents. Our Referral Specialist helps parents find the right child care for your child - whatever your consideration is, hours of need, school district, or flexible hours needed. Staff is available to assist you with choosing the right care for your child. They may be reached Monday through Friday from 8:30 am to 4:30 pm. at (315) 343-2344 x24. You may also email your request for referral information to When you call, you will be provided with:


  • Up-to date referrals to local child care services that meet your family's needs

  • Referrals to programs that help pay for child care

  • Information about the types of child care available in your community

  • Information about the immunizations required for children in care

  • Referrals to services for children with special needs

To search for child care, you can:


Tips for evaluating quality and selecting the right care for your child:
Interview several caregivers or programs to find one that you are comfortable with. Be sure to ask about:


  • Fees and payment schedules

  • Drop-off and pick-up times

  • Schedule of activities that includes quiet and active opportunities for learning

  • Discipline policy (Spanking or hitting is not allowed)

  • Training and certification (CPR, First Aid, Medication Administration, etc.)

  • Policy for mildly ill children

  • Approval to administer medication

  • Participation in the Child and Adult Care Food Program

  • References; Call and ask other parents what they think about the caregiver


Also check the provider's history on the New York State Office of Children and Family Services web-site (see links), or by calling our office at (315)343-2344 x10 or x23.

Visit the Center or Home with your child. Be sure to look for:


  • A caregiver who is kind, loving and interacts well with children

  • A caregiver who communicates well with parents

  • A safe, clean, cheerful setting

  • Nutritious meals and snacks

  • Interesting and challenging activities which mix quiet and active times for each child's skill and energy

  • A setting where children have fun and learn


While your child is in care, drop by unannounced to see how your child is adjusting.


There is no time in life when the brain develops more rapidly than during the first five years. The first five years are when the brain builds its foundation so kids can thrive as adults.


Here at ICPOC we are planning to launch Vroom into the homes of all caregivers. Please visit for more information about this fascinating program

Watch a video on how Vroom can help your child develop more.

 Already have a referral but  need more resources?        Click here to check out our  collection of helpful forms!

Do You Suspect Abuse or Maltreatment?
Report it Now!

Call our Statewide Toll Free Telephone Number:
TDD/TTY: 1-800-638-5163

If you believe that a child is in immediate danger,
call 911 or your local police department.

How Much should I expect to pay for child care in Oswego County?


Click here to get an idea of what the cost of child care is. Although rates vary from provider to provider,our local Department of Social Services and the NYS Office  of  Children and Family Services provide income guidelines for childcare subsidy grants and have "market rates" for each type of child care - family day care, group family day care, or center. Many child care businesses use these rates as guidelines for their private pay customers, too.  Contracts should be read very carefully to avoid miscommunication. If you don't know - ASK!